Compassion Pharma (accessible via https://compassionhealthcare.co), we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or make a purchase from us.

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

When you visit our site or attempt to make a purchase, we collect certain information to fulfill your orders and improve our services:

A. Personal Information You Provide

When you place an order or contact us, we collect the following:

• Contact Information: Name, email address, and phone number.

• Shipping Details: Complete delivery address (House number, Street, City, etc.).

• Order Information: Details of the products you purchase (e.g., Gluta White Cream, Collagen supplements) and your order history.

• Customer Support Data: Any information you provide when contacting us for support or inquiries.

B. Technical Information

When you browse our store, we automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. We may also use Cookies to improve your shopping experience (e.g., keeping items in your cart).

2. How We Use Your Information

We use the collected information primarily to fulfill the orders placed through the website. Specifically, we use it to:

• Process Orders: Confirm orders, arrange for shipping, and provide invoices/order confirmations.

• Communication: Contact you regarding order updates, delivery status, or customer support queries.

• Marketing (If applicable): With your permission, we may send you emails about our new products (like skin care or supplements), special offers, and store updates.

• Improvement: Screen our orders for potential risk or fraud and improve the optimization of our website.

3. Third-Party Services

We may share your personal information with third parties to help us conduct our business and serve you better.

• Logistics & Delivery: We share your name, address, and phone number with courier services to deliver your products efficiently across Pakistan.

• Platform Hosting: Our store is hosted on an e-commerce platform that provides us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through their data storage, databases, and general application.

4. Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

5. Age of Consent

By using this site, you represent that you are at least the age of majority in your state or province of residence.

6. Changes to This Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

7. Contact Us

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, please contact us at:

Compassion Pharma / Compassion Healthcare

• Address: House Number 75A, First Floor, Hameed Park, Block G, Johar Town, Lahore 51000, Pakistan

   

• Phone: 0328 9028813

   

• Email: compassionhealthcare23@gmail.com